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Privacy Policy

Data Protection Act 2006

Where required credit checks will be made against individuals or companies who apply for a credit account. The information provided will be held on our database and/or in our records and maybe shared for administration and monitoring purposes. If you do not wish your details to be used please advise in writing.

Prices
All prices quoted in US dollar . The prices shown are per piece. Please note that the prices quoted for shipping costs are a guide only.The current exchange rate will be applied to orders at the time the order is placed. We reserve the right to change our prices during the lifetime of our catalogue.

PLEASE NOTE: THE PRICE ONLY BE ABLE TO VIEW RECOMMENDED RETAIL PRICES (RRP). PLS FEEL FREE TO CONTACT US IF YOU NEED A ACCURATE QUOTATION .

Availability

PLEASE NOTE: AT THE PRESENT TIME EXISTING BACK-ORDERS WILL NOT AUTOMATICALLY BE TRANSFERRED TO WEB ORDERS. YOU WILL NEED TO RE-ORDER ANY BACK-ORDERED LINES WHEN YOU PLACE YOUR NEW ORDER.
Inevitably at times an item will be out of stock. Our aim is to be in stock of all items all of the time. In practice however it is more a case of 'all of the products most of the time, and most of the products all of the time, but not...' - we are working on it though and believe that the below is as effecient as it can be.

If an item is out of stock when you order we will record this and notify you on your delivery note and invoice of the expected delivery date for the item. Your invoice and delivery note will say 'To Follow - In Stock dd/mm/yy".

Our system does not allow you to order an item more than once. Therefore if you have an item on order and accidentally duplicate it, we only record it once at the higher quantity. When a new delivery of an item arrives, stock is automatically allocated to the oldest back ordered requirements first. We do not automatically send back-ordered items, but we do always notify you as soon as an item comes into stock. You will be told which items are now available for immediate despatch and which items are still outstanding with their expected delivery dates.

You will need to contact us within thirty days to confirm that you wish the item(s) to be sent to you. If after thirty days from you receiving notification you haven't contacted us asking for your items to be sent on, your requirements will be deleted.

All outstanding backorders are cancelled at the end of December.



Descriptions
We spend a great deal of time sourcing new products to add to the range, and collecting samples of them to photograph and include in our catalogue. Unfortunately despite our best efforts, sometimes the products that are sent are not exactly the same as the samples we received and may vary in colour, assortment or packaging. If this is the case we will of course try to inform you when you place your order. But if it's very important to you, please check before ordering.

Pack Size
All products have a minimum order quantity as shown next to the item. Products must be ordered in multiples of this quantity, please note that we cannot split packs.

Payments

T/T 50% deposit , the balance after receipt the copy of B/L .

L/C at sight .

Last Updated: 25 Jan 2008 05:31:06 PST home  |  about  |  terms  |  contact
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